Hotel Gletschergarten

Guest information

Emergency call

In case of an emergency please call 81

In case of a heart emergency we have a heart defibrilator at the reception!

Departure

We kindly ask you to check out of your room by 12 p.m. If you want to spend the day of your departure in Grindelwald, you can deposit your luggage.

Dogs

Dogs are welcome here. If you would like to bring your four-legged companion to dinner, please let us know in advance. We will then assign you a suitable table.

Drinks an Dining

All drinks and other food items are invoiced on the hotel bill.

Facebook

If you want to keep in touch with us, you can follow HOTEL GLETSCHERGARTEN on Facebook in order to receive the latest news and pictures of our hotel.

Fire

Please keep calm! Our hotel is optimally protected by a modern fire alarm system. The fire stairs are located outside on the balcony at the back of the hotel. In the event of fire never use the elevator. Extinguishers are located on every floor. Meeting point is at the “Heimatmuseum“/church.

Game room

Our game room is for all our guests.

Pool                            CHF 2.- for 1 game                CHF 5.- for 3 games

Table football is free

Table tennis is free.

Children under 16 years are only allowed to play pool when accompanied by adults. The game room closes at 10.30 p.m.

Gifts

Are you looking for a nice gift for your dear family and friends back home? What about our nice breakfast napkins or our Gletschergarten house wine? Get information at the reception.

Guest card

Our guest card offers free entrance to the sports center (indoor swimming pool and ice-skating rink) and use of the local bus. Furthermore you get a discount on the “Heimatmuseum“, the glacier gorge (summer), First gondola and Pfingstegg cable car (summer) and various events organized by Grindelwald Tourism.

Heating

For the environment’s sake our heating is supplied by a district CO2-neutral wood-fired plant located in Grindelwald.

Hotel Bill

You can settle the hotel bill in the morning from 7 a.m or the evening before departure between

9 and 10 p.m.

Internet

We have a free Wi-Fi connection. Ask for ticket at the reception.

Laundry (self-service)

You can wash your clothes in the basement.

Washing                     CHF 5.-

Drying                        CHF 5.-

Washing powder (detergent, soap) is automatically included!

The launderette closes at 10 p.m. washing service possible on request.

Mealtimes

We serve breakfast between (summer) 7 and 10 a.m. (winter) 7:30 and 10 a.m. Should you wish to leave the hotel earlier, we will be happy to prepare a packed breakfast for you. Please order in advance the evening before by 8 p.m. at the latest.

You can start our 4-course dinner between 7 and 8 p.m. at the latest. We will assign you a table. We are happy to cook vegetarian dishes for you or fulfil other special meal requests – if possible.

Night entrance

The night entrance is located at the back of the hotel. The room key also unlocks the night door. Please take your key with you when going out at night. Front door closes at 10.00 p.m.

Parking

There are enough free parking lots available for all guests. If you park on the west side of the hotel, we urge you to leave your car keys at reception.

Picnic

The bakery Wüthrich opposite the hotel is recommended for catering on the move.

Pillows/blankets

If you need an additional pillow, we ask you to order it at reception by 5 p.m. hypoallergenic pillows or blankets are available on request.

Post

You can buy postcards and stamps at reception.

Room safe

Your room safe is located in the cupboard of your room. You can ask for a key at reception.

Smoking

The law in the canton of Bern prohibits smoking in all public rooms. We thank you for not smoking in our rooms. All our rooms are non-smoking rooms.

Telephone

In order to make a phone call you must first dial 0, wait for the buzzer tone and then dial your numbe

In order to make a call between two rooms dial       342 and the according number.

In order to make a call to the reception dial number 555

International prefixes:

Belgium              0 0032              Netherlands     0 0031

Denmark             0 0045              Italy                  0 0039

Germany             0 0049              Japan                0 0081

United Kingdom 0 0044              Sweden            0 0046

France                 0 0033              USA                   0 001

Tickets

You can buy all your tickets or sports passes for the Jungfrau region at the normal rate at the reception desk.

Toiletries

Did you forget to bring your toothbrush or your razor and shaving cream? You can buy these articles at reception.

Wake-up call

You can also have the telephone wake you up.

Lift the handset – press the star key – dial       55 – enter the desired alarm time in four digits, for example 0715 – replace the handset.

Wellness

Sauna and steam bath use (nude zone) in the hotel are free for adults. In summer on request only.

Wi-Fi

We have a free Wi-Fi connection. Ask for ticket at the reception.

We thank you sincerely for choosing our hotel. We are glad to have you with us and wish you a pleasant stay.

Gabriela and Gerhard Michel-Breitenstein family