DATA COLLECTION ON OUR WEBSITE
In general, you can use our website without providing personal data. However, if we collect personal data (such as name, address, or email address), it is always done on a voluntary basis.
Please be aware that on the internet, even with encrypted transmission, 100% security against unauthorized third-party access cannot be guaranteed.
If you have questions about data privacy or wish to exercise your data privacy rights, please contact our data protection officer at firstname.lastname@example.org.
USE OF FACEBOOK PLUGINS (LIKE BUTTON) AND TWITTER
Both technologies/services are not applicable on this page.
USE OF GOOGLE ADWORDS, GOOGLE ADSENSE, GOOGLE +1
These technologies/services are not applicable on this page.
USE OF GOOGLE ANALYTICS
We use Google Analytics on our website to analyze visitor interactions. This data is primarily collected through cookies. You can disable or delete cookies. Further information
Additionally, you can install a browser add-on to prevent data collection by Google Analytics. However, this add-on only disables Google Analytics.
In cases where Google Analytics has been implemented in apps or websites along with other Google advertising products like AdWords, additional advertising IDs may be collected. Users can disable this feature in advertising settings and change their cookie preferences. Further information
Furthermore, in Google Analytics, IP addresses are collected based on the Internet Protocol to ensure service security and provide website owners with insights into the location (country, region, or city) of their users. This is also known as IP geolocation. IP addresses collected by Google Analytics on this website are anonymized using IP masks. However, website owners may still have access to users’ IP addresses even if Google Analytics is not used (see the Server Log Files section). Additionally, such data, despite anonymization, may be considered personal data when combined with other information.
The cookies we use are called “session cookies.” Session cookies are temporary cookies that remain on your device until you leave the site.
You will be asked whether you allow cookies via a banner during your first visit to the site. If you change your mind, you can change and decline your consent to the use of all types of cookies at any time.
You can configure your browser to notify you about the setting of cookies and allow cookies only on an individual basis, accept cookies for specific cases or generally exclude them, and activate automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.
SERVER LOG FILES
Our server automatically collects information that your browser sends to us, such as browser type, operating system, referrer URL, hostname, and time of the server request. This information is not personally identifiable and serves the security of our website. These data are not merged with other data sources. We reserve the right to retrospectively check this data if we become aware of specific indications of illegal use.
DATA PROCESSING WHEN CONTACTING US
When you contact us through our contact addresses and channels (e.g., via email or phone), your personal data is processed. The data processed are those you have provided to us, such as your name, email address, phone number, and your inquiry. We process this data to address your inquiry (e.g., providing information about our hotel, assisting with contract processing, such as questions regarding your booking, incorporating your feedback into improving our services, etc.). To enable efficient management of customer data, data is stored centrally in third-party systems. The data may be used for marketing purposes within our rights.
DISCLOSURE TO THIRD PARTIES AND THIRD-PARTY ACCESS
HS3 HOTEL SOFTWARE. For more information about data processing related to Hotel Fiescherblick, please visit https://hs3-hotelsoftware.de/datenschutz/ or email email@example.com.
Simplebooking.it. For more information about data processing related to Hotel Fiescherblick, please visit https://www.simplebooking.travel/privacy-policy or email firstname.lastname@example.org.
For these disclosures, the necessity for the performance of a contract within the meaning of Art. 6 para. 1 lit. b GDPR is the legal basis. Furthermore, your data may be disclosed to the extent necessary to fulfill the services you have requested, such as to restaurants or providers of other services for which you have made a reservation through us. In these disclosures, the necessity for the performance of a contract within the meaning of Art. 6 para. 1 lit. b GDPR is the legal basis. For these data processing activities, the third-party service providers are controllers within the meaning of data protection laws, and not us. It is the responsibility of these third-party service providers to inform you about their own data processing activities beyond the disclosure of data for service provision and to comply with data protection laws. Furthermore, your data may be disclosed, especially to authorities, legal advisors, or debt collection agencies if we are legally obligated to do so or if this is necessary to protect our rights, particularly to enforce claims arising from our relationship with you.
DATA PROCESSING WHEN USING THE CONTACT FORM
If you contact us through the contact form, the personal data you provide will be automatically stored. Personal data voluntarily provided by you to us through this form will be stored for the purpose of processing or contacting you. There is no disclosure of this personal data to third parties outside the company.
DATA PROCESSING WHEN MAKING A HOTEL ROOM RESERVATION
To make a room in our hotel bookable through this website, we use the Simplebooking booking engine (a brand of QNT S.r.l.), the Hotel Spider Channel Manager (a brand of Tourisoft Sàrl), and the HS3 Property Management System (a brand of HS/3 Hotelsoftware GmbH & Co.KG). If you reserve a room with us, the personal data you provide will be automatically stored in these systems. Personal data voluntarily provided by you to us will be stored for the purpose of processing or contacting you, as well as for providing a better guest experience during repeat visits. To the extent necessary for contract performance, we will also provide the necessary information to potential third-party service providers (e.g., event organizers or transportation companies).
DATA PROCESSING FOR COMPLIANCE WITH LEGAL REPORTING OBLIGATIONS
Upon arrival at our hotel, we may require the following information from you and your accompanying persons, with mandatory information marked with an asterisk (*):
Title, first and last name, billing address, date of birth, nationality, identity card or passport, arrival and departure day.
We store this information in the guest registration system (provided by MASCH Software Solutions). The data is collected to fulfill legal reporting obligations, particularly arising from the hotel or police regulations. To the extent required by applicable regulations, we will forward the information through this system to the relevant authorities.
DATA RETENTION PERIODS
INFORMATION, DELETION, BLOCKING
You have the right to receive free information about your stored personal data, its origin, recipients, and the purpose of data processing at any time. You also have the right to correct, block, or delete (the right to be forgotten) your personal data, as well as to restrict processing and object to processing for which you have given consent.